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Service Agreements

Custom Vac Ltd. gives priority to its customers who have service agreements.

We offer standard/mid/high efficiency gas furnace service agreements, oil furnace service agreements, electric furnace service agreements, air conditioning service agreements and our extended warranties service.

Call 204-775-7744 and request a Service Agreement today!

Our Service Agreements offer our clients 24-hour emergency service and the simplicity of one yearly payment or four equal payments labour, or both labour and parts. Many homeowners and landlords take advantage of a service agreement with us because they offer security and peace of mind, knowing that with full parts and labour coverage there will be no unexpected repair bills. In addition, they are assured that the equipment will be cleaned and maintained annually by a Qualified Technician at no extra charge.

If you can think of this as an insurance policy, you will understand that the purpose is to protect against large repair expenses and equipment breakdown. All our agreements include inspection, cleaning, and parts/labour coverage. Manufacture warranties most often cover parts only. 

At any time during the life of your equipment you can purchase our service agreements. The age of your equipment, make or who installed it is not of concern. (We do not hover cover mobile home equipment)

A pre-service agreement inspection is required to ensure that the equipment is operating properly and that the equipment meets industry codes and standards. This also enables us to gather the necessary model and serial numbers of the equipment.

Annual Inspection and Cleaning - Custom Vac Ltd. will annual clean, inspect and replace if necessary those parts covered by the service agreement. Depending on your coverage, we may even be inspecting twice a year, i.e. Heating and Air Conditioning coverage. Our staff will work with you to schedule visits so as to clean, maintain and evaluate the condition of the equipment and make any necessary adjustments or recommendations.

Since 1970, Custom Vac Limited has been actively involved in the sales of Parts and Labour Service Agreements. Residential heating and cooling equipment of all types, sizes, makes and models are included to provide worry-free efficient operation.

Extended Warranties

Custom Vac - Heating - Cooling - Air Quality Control - Duct Cleaning - Systems Analysis,  Winnipeg, Manitoba. Since 1970.Heating and cooling comfortCustom Vac installs many products that now offer options to extend the base warranties to as much as 10-years on parts and labour. Warranties are held by the Manufacturer's and not sold off to third party insurers. In the event Custom Vac was to move, sell the business or close the doors your equipment warranty would remain intact. This has not been the case and again in 2005 for the second time a major third-party insurer shut their doors leaving thousands of homeowners without coverage. Yet these same companies that offered those homeowners coverage have simply moved over to another cheap third-party insurer. Rest assured, Custom Vac deals with secure Manufacturer's coverage plans.

As always there are terms and conditions that outline such things as: what is and is not covered, equipment owners responsibility, options and how to obtain service.

Briefly, what is covered, as a rule of thumb, "Is any failure of an internal component, unless it fails due to neglect or failure of the equipment owner to perform preventive maintenance, or an act of God."

Custom Vac offers standard 1, 5 and 10-year plans designed to meet your needs. Ask about these plans that offer you peace of mind at an affordable price.

Custom Vac - Heating - Cooling - Air Quality Control - Duct Cleaning - Systems Analysis,  Winnipeg, Manitoba. Since 1970.Lennox Lennox It Pays to live Smart
       
Custom Vac - Heating - Cooling - Air Quality Control - Duct Cleaning - Systems Analysis,  Winnipeg, Manitoba. Since 1970.Trane Trane    

PHONE US NOW FOR SERVICE!  204-775-7744 or EMAIL US

Contact Us

Custom VAC Ltd.
1567 Logan Avenue
Winnipeg, Manitoba
R3E 1S5
T. 204-775-7744
T. 204-772-5799
F. 204-774-8557

EMAIL US

24/7 Emergency Service for Heating and Cooling

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Custom Vac - Heating - Cooling - Air Quality Control - Duct Cleaning - Systems Analysis,  Winnipeg, Manitoba. Since 1970. FloodSafe Auto-Shutoff Connectors
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